Scheduler (Libertyville, IL)

Location:

854 Technology Way, Libertyville, IL 60048

Pay: $20.00 - $23.00 per hour

Job description:

About You:

This position is great for one with customer service and scheduling experience. We provide state-of-the-art training for both entry-level candidates and experienced professionals. It is suitable for someone who enjoys organizing schedules, matching resources to client needs, and providing amazing customer service.

About MTC:

Mobile Therapy Centers (MTC) is a private practice with a progressive service delivery model, where the therapists come to the client. Mobile Therapy Centers has evolved from a single therapist offering a single service to employing over 100 health professionals, who provide a multitude of high-quality customized therapeutic services (ABA Therapy, Speech Therapy, Occupational Therapy, Behavioral Therapy and Counseling) for children, teens, adults and families. MTC has a strong presence in Tennessee and throughout the Midwest.

Job Summary: The Scheduling Coordinator supports daily operations by scheduling and maintaining appointments for clients and staff using multiple computerized scheduling systems, including Central Reach. This role is essential to creating a positive experience for families and supporting staff success. You will work closely with multiple departments and communicate regularly with clients, families, and employees.

Essential Duties:

• Schedule, update, and maintain client and staff appointments using a computerized scheduling system

• Communicate schedule changes with clients and staff clearly and professionally

• Match staff availability and skill sets with client needs

• Maintain patient confidentiality and follow HIPAA guidelines

• Build positive, professional relationships with clients, families, and employees

• Stay organized while managing multiple tasks throughout the day

• Maintain and update Excel spreadsheets for scheduling accuracy, audits, and organization

Qualifications/Requirements:

• 1-3 years’ experience in scheduling.

• Advanced communication and organizational skills.

• Experience using the Central Reach database or similar systems.

• Strong attention to detail and willingness to learn.

• Computer proficiency skills: Google docs, Microsoft.

• Ability to function independently with minimal supervision.

• Consistently display a positive, cooperative, self-motivated, courteous, and professional attitude.

• High school diploma/GED required.

Job Type: Full-time